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Terms & Conditions
1. XL-NUMB anaesthetics products and flexilash products are designed for the use by licensed or certificated professionals in the beauty or medical industries only.
2. Due to hygiene reasons, refunds or exchanges are not permitted for any reason. Our products are new factory sealed packaging. Buyers should order with this knowledge in mind.
3. In the event of any claims, damages, losses, XL-NUMB and flexilash will replace lost products or damaged stock, delivery charges are not refundable whether by post office or on clients account via courier company, unless products have not been received by the client.
4. XL-NUMB and flexilash reserves the right to prohibit the use of any pictures, logos, and contents from our website without prior notice.
5. All the materials on the website belongs to XL-NUMB / Flexilash
Note: Please make sure when placing an order to give the correct shipping address and contact telephone numbers and email address for contact as items are usually shipped the same day and the delivery service cannot be stopped once the items has been shipped out. If you make a mistake, please email immediately on:
Tel: 0044 07473469154
Email: sales@flexilash.com
Privacy
When shopping with XL-NUMB/ Flexilash the protection of your privacy is our high priority. We do not share your information with outside parties.
Payment and shipping
XL-NUMB ask you check your country,s law,s on topical anesthtics as we are not responible for any problems that may occur in shipping the goods too you.
XL-NUMB anaesthetic and flexilash products, we understand your time is valuable and your personal information is highly confidential. There for we accept pay pal which we will request payment to your email address, or you can make a bank transfer these details can be emailed to you, xl-numb topical anaesthetic includes shipping charges.
We provide worldwide shipping. Products are shipped to customers via international Express Postal Service Where possible or on your own courier account number and generally arrive within 4 to 8 business days to worldwide destinations, this can take longer in different countries and we are not held responsible for delays in the delivery times, we will provide a tracking number by email once your order has been shipped.
Refunds
Refunds or exchanges are not permitted for any reason. Our products are sold as new and are shipped in factory sealed packaging.
Disclaimer
XL-Numb makes no medical claims for any products available on the website, the information is solely a guideline for use.
Always read all labels and directions always use the recommended amount.
We are not responsible for miss use and we cannot be held liable in any way for results from the practical use of the information. Under no circumstances shall xl-numb or its employees be liable for miss use of products or third-party sales.
All prices are subjected to change without notice.
Returned Parcels (via customs, etc)
Parcels returned by customs or by post office for none pick up will be charged postage for redelivery.
Orders cancelled will incur a 20% restocking charge.
Should you have any questions or problems, please contact us:
Tel: 0044 07473469154
Email: sales@flexilash.